Meet the Team

We recognize that all of our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice. We are pleased to welcome you and your family, and we look forward to working with you. 

 

Stephanie 

Office Coordinator

I ensure that each day flows seamlessly, keeping our patients as top priority at all times. I address all team members’ questions and concerns regarding the practice, greet and schedule patients at their appointments, and coordinate weekly schedules as well as yearly vacation schedules. Sitting at the front desk, I see and talk to all patients who come into the office. I love when the patients and parents tell us what is going on in their lives. I have worked with Dr. Puntillo since he opened the practice in 1994 and it is wonderful to see how much he has accomplished. Both he and Dr. Crane have strived to provide all our patients with the best orthodontic care.

I am married to my husband, Garret, and we have a daughter, Sydney, and two dogs, Duke and Prince. I love to spend time with my daughter and watch NASCAR.

 

Becky

Office/Treatment Coordinator

My job is to assist our doctors during a patient’s initial visit with our office. I explain the process of the placement of the orthodontic appliance and what to expect at the visits. I also work out financial arrangements for our patients and explain their insurance benefits. My favorite part of my job is meeting a new patient during their initial visit. It is gratifying to see the significant improvement in self-confidence that our patients experience through orthodontic care.

 

Brenda

Marketing Coordinator

I am here to handle all relations and referrals between the general dentists and our office. I also manage all social media sites, coordinate all office events and parties, and organize patient contests and promotions. I’ve had the pleasure of being a member of this team since 1997, and I still learn something new every day! I enjoy being challenged on a daily basis to be the best I can be.

I am married to my wonderful husband Scott, and our blended family consists of 1 son, 3 daughters, 2 granddaughters and our doggie Reeses!  In my free time I like to go Kayaking & Fishing, host get-togethers, and spend time with my family and friends. 

 

Joanne

Financial Coordinator/Insurance Coordinator

I am the financial/insurance coordinator for Puntillo and Crane Orthodontics.   I will work with you to offer multiple payment plans for you and your child to be on the way to a winning smile.  I will also work with your insurance company to maximize your insurance benefit.

I have been with the practice since 2006.   I have been married to my husband Chuck for almost 40 years. We have 1 son, Tim along with his wife Angela and granddaughter Caitlyn.   We all love to travel, fish, hike and just spend time together.

 

Carolyn

Records Coordinator

I take the records (photographs, X-rays, and impressions) for our new patients and for those who have recently completed treatment. My favorite part of my job is seeing the beautiful transformation and smile that results from orthodontic treatment. Although my contribution to each patient takes place mostly behind the scenes, it is still very satisfying. I like working with my team because we truly are a team. Each of us has a small contribution to making the patients feel welcome.

I am married and have two children. In my free time, my family and I enjoy volunteering in worldwide Bible education where we teach interested people the truth of the Bible in the Spanish language. My other interest are gardening and going on leisure bike rides.

 

Jennifer 

Records Coordinator

I see the patient on their initial visit to our office and take some diagnostic records, including intraoral photos, as well as any radiographs the doctors may have ordered, and if you are ready for treatment a special digital scan instead of impressions. I also work in the lab, where I help prep digital models, print and send to the correct lab for appliances to be made. It's all very hands-on, which is something I really like! I get to interact with a lot of patients, and it keeps me busy! Our doctors and staff are very professional and helpful, and continue to learn new things as technology changes. We all work hard to make patients feel very welcomed.

I am married with no children but have plenty of nieces and nephews. I enjoy camping, hiking, and really anything that has to do with the outdoors. My involvement in the community includes a Bible ministry work.

 

Donna K.

Scheduling Coordinator

My main job is to greet patients as they come into the office, answer the phones, and schedule appointments, but I am also here to help my team in any way I can. I encourage and answer any questions our patients or parents may have. My favorite part of the job is seeing the excitement of the patients and their parents when they walk out of the operatory with a dazzling smile the day the braces come off. Everyone here is professional, and we work as a team to make our patients’ experience the best it can be.

I have been married to my wonderful husband, Al, since 1984 and we have two beautiful daughters, a wonderful son-in-law, and our pride and joy, our precious granddaughter. I love to travel and have been to Liberia, Africa with my church on a mission trip in 2012. To help me get me ready to be a grandmother, I began teaching the three-year-olds on Sundays at church. I also enjoy reading, camping, and exercising at the YMCA. 

 

Rachel

Clinical & Supply Coordinator

I have been working in Orthodontics since 2005, and love seeing all the smiles that have been made. I joined the Puntillo and Crane Orthodontics team in February of 2011. I assist the doctors in the clinic doing wire changes, bondings, and debandings. We all do an excellent job making every patient feel comfortable. I love working with children and helping straighten their teeth to have a beautiful smile.

My husband and I have one son together named Evan, and I have one step son, Jake. In my spare time, I love hanging out by the pool, spending time on our motorcycle, watching the boys play sports, camping, and fishing.

 

Donna D.

Treatment Coordinator

I love being a Treatment Coordinator at Puntillo & Crane Orthodontics!  Working with new and existing patients each day to help them improve their appearance with a beautiful smile is truly fulfilling.

I live in Crown Point with my family- Mike, Colleen, John and precious pup, Coogan. We enjoy travelling and attending sporting events, especially cheering on the USF Cougars!

 

Kimberly 

Treatment Coordinator

I meet with patients and their families, familiarizing them with our facility and how we work. I help them to understand why they have been referred to us and help them to understand why Puntillo & Crane Orthodontics is a step above all the rest. I am a “people person” and each day brings about something new and exciting! A lot of the time it’s our patients’ new smiles!

God and family mean the world to me. I have 2 grandchildren, and a daughter who makes me proud on a daily basis.

 

Melissa

Treatment Coordinator

My job starts with greeting the patient, showing them around the office, informing them about orthodontics and making them feel comfortable, answering questions, going over financial arrangements, making appointments, and best of all, giving out Puntillo Points! The best part of my job is seeing the excitement when a patient first gets their braces. Working in different offices with different people is so fun; there are so many different personalities and everyone is so diverse. It makes me want to strive to do more!

I constantly remodel a Victorian house and I built a koi pond that makes it feel like a little vacation retreat in my backyard. I have four cats and one son who will be graduating with a degree in criminal justice this semester. I am also getting married next year to a guy who I’ve had a crush on since I was 12 years old. Life is good!

 

Amy F.

Treatment Coordinator and Clinical Assistant

As a treatment coordinator and assistant, I welcome new patients to our office and assist our doctors during a patient’s initial visit. I explain the process of the placement of the orthodontic appliances and what to expect at the visits, work out financial arrangements for our patients, explain their insurance benefits, and assist the doctors during adjustment appointments. My favorite parts of my job are meeting new people, watching the kids grow up, and seeing the end result of their orthodontic treatment: a beautiful smile!

I am married to Eric. We have one daughter, Allison, and a dog, Rocco. In my free time, I like to read, watch movies, go racing with my daughter and her junior dragster, and spend time with my friends and family.

 

Kathleen

Lab Coordinator/Clinical Assistant

I've been employed here at Puntillo & Crane since May of 1999. I am happily married to my husband Jim for almost 30 years.  We have 2 beautiful daughters Jaclyn and Allison and of coarse a fabulous dog named Zoie.

I love to work out at the YMCA and my all time favorite class to take is spin. 

 

Robin

Clinical Assistant/Assistant Marketing Coordinator

I wear two hats at our office. As an assistant, I work with our doctors during patient appointments, whether we’re putting braces on, taking them off, or adjusting in between. As our marketing coordinator, I assist with coordinating our referring doctors and the HGAW program. Working with patients of all ages, and knowing that I am a part of the transformation from start to finish, is a rewarding experience. It is my goal to make their office visits as comfortable and fun as possible.  

My amazing husband's name is Paul. We have three children, Travis, Presley, and Garrett. Other than being in the dental field, I have been a licensed manicurist for 22 years. I also enjoy traveling, reading, water sports, and of course, shopping!

 

Emily

Clinical Assistant

As an assistant, I get the privilege to work with the patients and improve their smiles. I am responsible for prepping for additional braces, adjustments, taking x-rays and anything else the doctors request at each appointment. I am so happy to work with such awesome doctors and staff .

I am married to my husband Michael. We have two awesome boys Kendall and Dylan. We enjoy attending their sporting events and just spending time together. When I have extra time I love to read, exercise, cook, and shop.

 

Megan 

Clinical Coordinator

I've been working with the Puntillo and Crane team for 3 years, but have been in the ortho field for 14!! I didn't expect to get into this when I was younger, but I absolutely love it. The work is fun, the patients are great, and my coworkers are amazing!

I have a 6 year old son named Orion, so when I'm not working, most of my time is spent with him. We LOVE the beach. In the summer, that's usually where you'll find us.

I also love reading (I'm always looking for something new to dig into) and music, especially if I get to go to a concert and enjoy it live.

 

Elizabeth

Dental Hygienist

When our patients are finally done with treatment, I’m the one to remove the bracket adhesive. I also help my coworkers with sterilization and cleaning. I like to provide education to our patients on proper oral hygiene so they can keep their new smiles healthy. I love seeing our patients’ smiles after their braces are removed! Our staff works very well together and we have a great time hanging out with each other outside of work, too!

I am married to my husband, Scott, and have two children, Teralyn and Lucas. I enjoy being outdoors, reading, and spending time with my family and friends!

 

Amanda

Financial Coordinator

I am here to make sure every patient and their parent understands the financial aspects of orthodontic care and to help find payment terms that work with their budget. Our practice wants to make getting a beautiful, healthy smile affordable I really enjoy meeting patients as they’re starting the treatment process and seeing their excitement. And it’s a pleasure to help our parents ensure they can afford treatment for their children.

Outside work, I enjoy spending time with husband, Phil, and our two Yorkies, Nigl and Cymon. I like to escape into a good book, do nail art, and spend time with loved ones.

 

Amy M.

Dental Hygienist

I feel privileged to be part of the P&C team! The doctors take great pride in offering excellent customer service, the latest technology with AMAZING results! I have been in the dental field for 30years and as a Dental Hygienist. I love being part of the beautiful  smiles I see at the end of Orthodontic treatment. 

In my free time I love spending  time with my husband and three children. I love cooking, eating and the great outdoors!!!

 

Ashley

Clinical Assistant

I love to see the way our patients smile, and their elevated confidence levels after they complete treatment. Each person is more self-assured and outgoing. They tend to laugh and smile more readily, and enjoy their interactions with others. It's a joy to see that change! I assist our doctors as they perform orthodontic procedures and ensure the patient is comfortable and relaxed, as well. 

Spending time with my husband, Caleb, and son, Elijah, is my highest priority when I'm not working. Other passions include traveling, sewing and knitting.

 

Lisa

Lisa

Scheduling Coordinator

The best part of my job is getting to know our patients and helping them along the way. When they begin treatment, they may not feel great about their smile. When they finish, with a beautiful smile, they are so happy! It’s wonderful to be part of their orthodontic experience. I greet patients and parents when they arrive, answer our phones, schedule appointments, and process patient information. I also call dental offices for patient records.

I enjoy spending time with my big, wonderful family, including my puppy, Maxwell. Some of my many interests include reading, baking, and candy making.

 

Ashly E.

Clinical Assistant

I have been working as a Clinical Assistant at Puntillo and Crane Orthodontics since May of 2015. My job is working side by side with the doctors and assisting them with all orthodontic procedures. The best part of my job is getting to see a patients new smile after their journey in braces. 

In my spare time I like to spend time with my boyfriend Eddie and our dog Wrigley. I also enjoy spending time with friends. 

 

Megan D.

Clinical Assistant

I'm a Clinical Assistant and love what I do!

While I'm not at work I enjoy spending time with husband, family and friends! I enjoy shopping and trying new places to eat!

 

Christina 

Clinical Assistant

Being part of such an amazing team and helping create beautiful smiles is what like most about my job. I find what I do challenging yet very rewarding. 

I love hanging out with my boyfriend and family. Favorite things to do are kayak and hike. I love anything Hello Kitty and crafting in my spare time.

 

Karmen

Clinical Assistant

As a Clinical Assistant, I assist the doctors and interact and build relationships with the patients. My favorite part of the job is being able to see the excitement build in a patient while they inch closer and closer to the end of treatment. Each patient reacts different to the changes happening within them, being able to experience that change with them is heartwarming.  Puntillo and Crane is such a professional office and everyone is treated equally with the utmost care.

In my spare time, I like to spend time with my family and my boyfriend, Nicholas.  I love spending time outdoors and enjoying the gift God created.  So far, life has been treating me well!

 

Mandy

Clinical Assistant

As a Clinical Assistant, I get to be a part of every patients journey right from the start, as they get their braces on to the end when the big day comes to take the braces off. I love working in the dental field. Orthodontics, in particular,  is what pushed me into going to school for dental assisting, where I excelled and graduated among the top of my class. I just love the idea of changing someone's whole life by changing their smile. Getting to see the way a patients face lights up the first time they see their new smile after having their braces removed is the best part of my job.

When I'm not helping create beautiful smiles, I spend my time hanging out with my two favorite guys, my fiancée and my dog Patch. 

 

Amanda S.

Clinical Assistant

I joined the Puntillo & Crane team in February of 2016 as a Clinical Assistant. My job is to change wires and assist the Doctors with treatment.  I have worked in the orthodontic field since 2014 and I really enjoy working with children.

I am engaged to my wonderful fiance' Chad and I have one amazing little boy named Christian, we all enjoy shopping and venturing off to new places and exploring. Festivals are our favorite.

 

Chelsea

Records Coordinator

As a Records Coordinator I will be one of the first people you will meet coming in to our practice. I take digital photos and xrays for intial consultations. 

I have 2 children and enjoy spending time outdoors with them. Any spare time after the kids and work, I love to read!

 

Mary

Scheduling Coordinator

I joined the P & C team in 2016! My job is to schedule appointments to work with our patients busy lives. I love seeing our patients go through the journey to a new smile! The best part is how happy they are when treatment is finished. It's wonderful to be a part of such a great team, and to meet all our amazing patients!

When I'm not enjoying work at Puntillo and Crane, I love to spend time with my family and friends!

 

Samantha

Records Coordinator

I have been with Puntillo & Crane Orthodontics since 2016. My first interaction with the patient is at their inital visit. I have an array of duties such as taking impressions, digital photographs, x-rays and much more. I highly enjoy working with our patients through their orthodontic journey. The smile on our patients face as they look at their final photos, assures our whole team that we have done our job well. 

I am a very outgoing person. I enjoy bowling competively. Also, when I am not working, I teach ballet to children of all ages. 

Invisalign - the clear alternative to braces Suresmile American Association of Orthodontists American Board of Orthodontics American Dental Association