Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you. 

 
Stephanie

Stephanie

Office Coordinator

I ensure that each day flows seamlessly, to keep our patients the top priority at all times. I address all team members’ questions and concerns regarding the practice, greet and schedule patients at their appointments, and coordinate weekly schedules as well as yearly vacation schedules. Sitting at the front desk, I see and talk to all patients who come into the office. I love when the patients and parents tell us what is going on in their lives. I have worked with Dr. Puntillo since he opened the practice in 1994 and it is wonderful to see how much he has accomplished. Both he and Dr. Crane have striven to provide all our patients with the best orthodontic care.

I am married to my husband Garret, and we have a daughter Sydney, and two dogs, Duke and Prince. I love to spend time with my daughter and watch NASCAR.

 
Becky

Becky

Office / Treatment Coordinator

My job is to assist our doctors during a patient’s initial visit to our office. I explain the process of the placement of the orthodontic appliance and what to expect at the later visits. I also work out financial arrangements for our patients and explain their insurance benefits. My favorite part of my job is meeting a new patient during their initial visit. It is gratifying to see the significant improvement in self-confidence that our patients experience through orthodontic care.

 
Brenda

Brenda

Marketing Coordinator

I am here to handle all relations and referrals between the general dentists and our office. I also manage social media sites, coordinate office events and parties, and organize patient contests and promotions. I’ve had the pleasure of being a member of this team since 1997, and I still learn something new every day! I enjoy being challenged on a daily basis to be the best I can be.

I am married to my wonderful husband Scott, and our blended family consists of one son, three daughters, two granddaughters, and our doggie Reeses! In my free time, I like to go kayaking and fishing, host get-togethers, and spend time with my family and friends. 

 
Joanne

Joanne

Financial Coordinator / Insurance Coordinator

I am the financial/insurance coordinator for Puntillo & Crane Orthodontics. I will work with you to devise multiple payment plans for you and your child to be on the way to a winning smile. I will also work with your insurance company to maximize your insurance benefit.

I have been with the practice since 2006. I have been married to my husband Chuck for almost 40 years. We have a son, Tim, along with his wife Angela and a granddaughter Caitlyn. We all love to travel, fish, hike and just spend time together.

 
Carolyn

Carolyn

Records Coordinator

I take the records (photographs, X-rays, and impressions) for our new patients and for those who have recently completed treatment. My favorite part of my job is seeing the beautiful transformation and smile that results from orthodontic treatment. Although my contribution to each patient takes place mostly behind the scenes, it is still very satisfying. I like working with my team because we truly are a team. Each of us has a small contribution to making the patients feel welcome.

I am married and have two children. In my free time, my family and I enjoy volunteering in worldwide Bible education in which we teach interested people the truth of the Bible in the Spanish language. My other interests are gardening and going on leisure bike rides.

 
Jen

Jennifer

Records Coordinator

I see the patient on the initial visit to our office and take some diagnostic records, including intraoral photos, as well as any radiographs the doctors may have ordered; and, if you are ready for treatment, a special digital scan instead of impressions. I also work in the lab, where I help prep digital models, then print and send them to the correct lab for appliances to be made. It’s all very hands on, which is something I really like! I get to interact with a lot of patients, and it keeps me busy! Our doctors and staff are very professional and helpful, and continue to learn new things as technology changes. We all work hard to make patients feel very welcomed.

I am married with no children, but have plenty of nieces and nephews. I enjoy camping, hiking, and really anything that has to do with the outdoors. My involvement in the community includes Bible ministry work.

 
Donna K

Donna K.

Scheduling Coordinator

My main job is to greet patients as they come into the office, answer the phones, and schedule appointments, but I am also here to help my team in any way I can. I encourage and answer any questions our patients or parents may have. My favorite part of the job is seeing the excitement of the patients and their parents when they walk out of the operatory with a dazzling smile the day the braces come off. Everyone here is professional, and we work as a team to make our patients’ experience the best it can be.

I have been married to my wonderful husband Al since 1984 and we have two beautiful daughters, a wonderful son-in-law, and our pride and joy, our precious granddaughter. I love to travel and have been to Liberia, Africa with my church on a mission trip in 2012. To help me get ready to be a grandmother, I began teaching the three-year-olds on Sundays at church. I also enjoy reading, camping, and exercising at the YMCA. 

 
Karen

Karen

Scheduling Coordinator

I am new to the orthodontic field but have always enjoyed interacting with people in all capacities.

I am mom of two boys and have been married for 18 years. I love to read, watch baseball, and spend time with my family and friends.

 
Roxanne

Roxanne

Bookkeeper

I am in charge of managing the day-to-day financial aspects of the practice. While this is my first experience in the orthodontic field, I’ve been doing accounting and bookkeeping for more than 25 years, and I have a BS in accounting from Calumet College of St. Joseph. I love working with everyone here because of the atmosphere and the team approach. Everyone is encouraging and supportive.

I’m married to Frank and I have three kids, one of whom is on the autism spectrum. I enjoy getting to know other parents of kids with special needs and encouraging and mentoring other autism moms. I volunteer for the Crown Point Music Boosters whenever I can, and I love seeing my kids play with the bands and orchestra. I also love getting together with friends and shopping.

 
Rachel

Rachel

Clinical and Supply Coordinator

I have been working in orthodontics since 2005, and love seeing all the smiles that have been made. I joined the Puntillo & Crane Orthodontics team in February 2011. I assist the doctors in the clinic doing wire changes, bondings, and debandings. We all do an excellent job making every patient feel comfortable. I love working with children and helping straighten their teeth to have a beautiful smile.

My husband and I have a son together named Evan, and I have a stepson, Jake. In my spare time, I love hanging out by the pool, spending time on our motorcycle, watching the boys play sports, camping, and fishing.

 
Melissa

Melissa

Treatment Coordinator

My job starts with greeting the patients, showing them around the office, informing them about orthodontics and making them feel comfortable, answering questions, going over financial arrangements, making appointments, and best of all, giving out Puntillo Points! The best part of my job is seeing the excitement when a patient first gets their braces. Working in different offices with different people is so fun; there are so many different personalities and everyone is so diverse. It makes me want to strive to do more!

I constantly remodel a Victorian house and I built a koi pond that makes it feel like a little vacation retreat in my backyard. I have one son, four cats, and I inherited a German Shepard when I recently got married: he thinks he runs the house and neighborhood. Also, I just got my braces off a couple of months ago and love my new smile from Drs. Puntillo & Crane!

 
Amy F

Amy F.

Treatment Coordinator and Clinical Assistant

As a treatment coordinator and assistant, I welcome new patients to our office and assist our doctors during a patient’s initial visit. I explain the process of the placement of the orthodontic appliances and what to expect at the visits, work out financial arrangements for our patients, explain their insurance benefits, and assist the doctors during adjustment appointments. My favorite parts of my job are meeting new people, watching the kids grow up, and seeing the end result of their orthodontic treatment: a beautiful smile!

I am married to Eric. We have a daughter, Allison, and a dog, Rocco. In my free time, I like to read, watch movies, go racing with my daughter and her junior dragster, and spend time with my friends and family.

 
Kathleen

Kathleen

Lab Coordinator / Clinical Assistant

I’ve been employed here at Puntillo & Crane since May 1999. I have been happily married to my husband Jim for almost 30 years. We have two beautiful daughters Jaclyn and Allison, and of coarse a fabulous dog named Zoie.

I love to work out at the YMCA and my all-time favorite class to take is spin.

 
Emily

Emily

Clinical Assistant

As an assistant, I get the privilege to work with the patients and improve their smiles. I am responsible for prepping for additional braces, adjustments, taking X-rays, and anything else the doctors request at each appointment. I am so happy to work with such awesome doctors and staff.

I am married to my husband Michael. We have two awesome boys Kendall and Dylan. We enjoy attending their sporting events and just spending time together. When I have extra time I love to read, exercise, cook, and shop.

 
Megan

Megan

Clinical Coordinator

I’ve been working with the Puntillo & Crane team for three years, but have been in the ortho field for 14!! I didn’t expect to get into this when I was younger, but I absolutely love it. The work is fun, the patients are great, and my coworkers are amazing!

I have a six-year-old son named Orion, so when I’m not working, most of my time is spent with him. We LOVE the beach. In the summer, that’s usually where you’ll find us. I also love reading (I’m always looking for something new to dig into) and music, especially if I get to go to a concert and enjoy it live.

 
Elizabeth

Elizabeth

Dental Hygienist

When our patients are finally done with treatment, I’m the one to remove the bracket adhesive. I also help my coworkers with sterilization and cleaning. I like to provide education to our patients on proper oral hygiene so they can keep their new smiles healthy. I love seeing our patients’ smiles after their braces are removed! Our staff works very well together and we have a great time hanging out with each other outside of work, too!

I am married to my husband Scott, and have two children, Teralyn and Lucas. I enjoy being outdoors, reading, and spending time with my family and friends!

 
Amanda

Amanda

Financial Coordinator

I am here to make sure every patient and the parents understand the financial aspects of orthodontic care and to help find payment terms that work with their budget. Our practice wants to make getting a beautiful, healthy smile affordable I really enjoy meeting patients as they start the treatment process and seeing their excitement. And it’s a pleasure to help our parents ensure they can afford treatment for their children.

Outside work, I enjoy spending time with husband Phil and our two Yorkies, Nigl and Cymon. I like to escape into a good book, do nail art, and spend time with loved ones.

 
Ashley

Ashley

Clinical Assistant

I love to see the way our patients smile, and their elevated confidence levels after they complete treatment. Each person is more self-assured and outgoing. They tend to laugh and smile more readily, and enjoy their interactions with others. It’s a joy to see that change! I assist our doctors as they perform orthodontic procedures and ensure the patient is comfortable and relaxed, as well. 

Spending time with my husband and son, is my highest priority when I’m not working. Other passions include traveling, sewing, and knitting.

 
Lisa

Lisa

Scheduling Coordinator

The best part of my job is getting to know our patients and helping them along the way. When they begin treatment, they may not feel great about their smile. When they finish with a beautiful smile, they are so happy! It’s wonderful to be part of their orthodontic experience. I greet patients and parents when they arrive, answer our phones, schedule appointments, and process patient information. I also call dental offices for patient records.

I enjoy spending time with my big, wonderful family, including my puppy, Maxwell. Some of my many interests include reading, baking, and candy making.

 
Megan D.

Megan D.

Clinical Assistant

As a Clinical Assitant I assist the Dr.'s chairside. I ensure to give all our patients the best care I can, and go above and beyond for everyone. If I had to chose one of my favorite things about my job it would be building relationships with our patients and watching their smiles transform. Seeing the confidence grow and the end result within each patient is very rewarding. I truly love what I do, who I work for and the girls I work with! 

I've been married to my husband Michael for 7 years and currently growing little family! In my spare time I enjoy shopping, being outside and spending time with our family, friends and our two pups Harley and Grunt!

 
Karmen

Karmen

Clinical Assistant

As a clinical assistant, I assist the doctors and interact and build relationships with the patients. My favorite part of the job is being able to see the excitement build in a patient while they inch closer and closer to the end of treatment. Each patient reacts different to the changes happening within them, and being able to experience that change with them is heartwarming.  Puntillo & Crane is such a professional office and everyone is treated equally with the utmost care.

In my spare time, I like to spend time with my family and my boyfriend Nicholas. I love spending time outdoors and enjoying the gift God created. So far, life has been treating me well!

 

Amanda B.

Clinical Assistant

Amanda B

I joined the Puntillo & Crane team in February 2016 as a clinical assistant. My job is to change wires and assist the doctors with treatment. I have worked in the orthodontic field since 2014 and I really enjoy working with children.

I am married to my wonderful husband Chad and I have one amazing little boy named Christian. We all enjoy shopping and venturing off to new places and exploring. Festivals are our favorite.

 
Chelsea

Chelsea

Clinical Assistant

As a records coordinator, I will be one of the first people you will meet coming in to our practice. I take digital photos and X-rays for intial consultations. 

I have two children and enjoy spending time outdoors with them. Any spare time after the kids and work, I love to read!

 
Mary

Mary

Scheduling Coordinator

I joined the P & C team in 2016! My job is to schedule appointments to work with our patients’ busy lives. I love seeing our patients go through the journey to a new smile! The best part is how happy they are when treatment is finished. It’s wonderful to be a part of such a great team, and to meet all our amazing patients!

When I’m not enjoying work at Puntillo & Crane, I love to spend time with my family and friends!

 
Trista

Trista

Treatment Coordinator

I really enjoy being a Treatment Coordinator at Puntillo and Crane Orthodontics! I am new to the orthodontic field but have always loved working with patients and helping them achieve their goals. My favorite part of my job is hearing how excited the kids are to get braces on and improve their smiles. 

In my free time, I like to travel and spend time with my family. I have two kids and recently got a puppy named Hazel :)

 
Julie

Julie

Clinical Assistant

I have had the pleasure of working in orthodontics now for many years but recently new to the Puntillo and Crane team. I love the joy that orthodontic treatment brings, not just to the patient but to every family! 

I have 3 teenagers and excited to celebrate 20 years of marriage to my husband Eric. I look forward to what my future holds here at P & C.

 
Karen

Karen

Clinical Assistant

I have been working in the orthodontic field for many years.  I enjoy watching the amazing trasformation in our patients smiles and the joy it brings to their lives. Nothing is better than seeing that big, happy smile when a patients braces come off!

I spend most of my spare time with my husband, 3 daughters, family and friends.

 
Aneta

Aneta

Treatment Coordinator

As a treatment coordinator, I am not only here to welcome and get to know the patients, but ensure they recieve the best care and get a thorough explanation of their treatment recommendation. The best part about being part of the P & C Team, is meeting new smiles everyday, helping improve them, and seeing the end result. I sit with new patients and get to know everyones wants and needs, discuss treatment that has been recommended, and go over all financial and insurance questions. 

I moved to Indiana in 2017 from Illinois with my husband, Jeremy, and two daughters, Emiliana and Annabelle. I love spending time with my family and friends as well as attending hockey games. I was born in Poland and speak Polish fluently. I enjoy traveling and meeting new people!

 
Katie

Katie

Dental Hygienist

I have been working as a Dental Hygienist for almost 7 years. I love being a part of the final product in patients orthodontic treatment. Seeing healthy life changing smiles makes me love what I do. 

I am married to my husband Bobby, we have a daughter named Brynlee and a English Bulldog named Bonnie. I love chips and salsa, going to Cubs games and concerts!

 
Danielle

Danielle

Clinical Assistant

I have been in the dental field for 5 years. Being able to be a part of every patients dental success story is such a rewarding experience. I strive to make your time here as relaxed and easy as possible. 

I am a proud wife and mother of 2, and step mommy to 1. Nova, Stephan, and Alaska. When I'm not juggling my children's sports and after school hobbies, I enjoy crafting and hiking with my family. 

 
Brianne

Brianne

Clinical Assistant

As an assitant, I work side by side with the doctors creating beautiful smiles.

I have a daughter named Natalia Marie and a boyfriend named Alexx. We all enjoy festivals, watching movies, playing in the pool and cooking together. 
I love playing violin and spending time with my daughter. 

 
Alexis

Alexis

Clinical Assistant

I joined the Puntillo and Crane team in January 2019. I assist the Dr.s throughout treatment along with the rest of the team to make sure our patients enjoy their time here, and their outcome.

I am happily married to my husband Phillip. We enjoy working out, traveling, and being outdoors.