Meet the Team

our team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you. 

 

Stephanie 

Office Coordinator

our team

I ensure that each day flows seamlessly, to keep our patients the top priority at all times. I address all team members’ questions and concerns regarding the practice, greet and schedule patients at their appointments, and coordinate weekly schedules as well as yearly vacation schedules. Sitting at the front desk, I see and talk to all patients who come into the office. I love when the patients and parents tell us what is going on in their lives. I have worked with Dr. Puntillo since he opened the practice in 1994 and it is wonderful to see how much he has accomplished. Both he and Dr. Crane have striven to provide all our patients with the best orthodontic care.

I am married to my husband Garret, and we have a daughter Sydney, and two dogs, Duke and Prince. I love to spend time with my daughter and watch NASCAR.

 

Becky

Office / Treatment Coordinator

our team

My job is to assist our doctors during a patient’s initial visit to our office. I explain the process of the placement of the orthodontic appliance and what to expect at the later visits. I also work out financial arrangements for our patients and explain their insurance benefits. My favorite part of my job is meeting a new patient during their initial visit. It is gratifying to see the significant improvement in self-confidence that our patients experience through orthodontic care.

 

Brenda

Marketing Coordinator

our team

I am here to handle all relations and referrals between the general dentists and our office. I also manage social media sites, coordinate office events and parties, and organize patient contests and promotions. I’ve had the pleasure of being a member of this team since 1997, and I still learn something new every day! I enjoy being challenged on a daily basis to be the best I can be.

I am married to my wonderful husband Scott, and our blended family consists of one son, three daughters, two granddaughters, and our doggie Reeses! In my free time, I like to go kayaking and fishing, host get-togethers, and spend time with my family and friends. 

 

Joanne

Financial Coordinator / Insurance Coordinator

our team

I am the financial/insurance coordinator for Puntillo & Crane Orthodontics. I will work with you to devise multiple payment plans for you and your child to be on the way to a winning smile. I will also work with your insurance company to maximize your insurance benefit.

I have been with the practice since 2006. I have been married to my husband Chuck for almost 40 years. We have a son, Tim, along with his wife Angela and a granddaughter Caitlyn. We all love to travel, fish, hike and just spend time together.

 

Carolyn

Records Coordinator

our team

I take the records (photographs, X-rays, and impressions) for our new patients and for those who have recently completed treatment. My favorite part of my job is seeing the beautiful transformation and smile that results from orthodontic treatment. Although my contribution to each patient takes place mostly behind the scenes, it is still very satisfying. I like working with my team because we truly are a team. Each of us has a small contribution to making the patients feel welcome.

I am married and have two children. In my free time, my family and I enjoy volunteering in worldwide Bible education in which we teach interested people the truth of the Bible in the Spanish language. My other interests are gardening and going on leisure bike rides.

 

Bethany

Records Coordinator

our team

I am married with 3 grown children and 3 grandchildren. I am originally from Mississippi and moved to Indiana in 2015. I have been in the dental field for over 15 years. I love working at Puntillo & Crane because I love helping patients and seeing the before and after transformation that takes place and the excitement on our patients faces. 

When I am not at work you can find my husband and I fishing, hunting, camping or at the dirt track watching races.

 

Jennifer 

Records Coordinator

our team

I see the patient on the initial visit to our office and take some diagnostic records, including intraoral photos, as well as any radiographs the doctors may have ordered; and, if you are ready for treatment, a special digital scan instead of impressions. I also work in the lab, where I help prep digital models, then print and send them to the correct lab for appliances to be made. It’s all very hands on, which is something I really like! I get to interact with a lot of patients, and it keeps me busy! Our doctors and staff are very professional and helpful, and continue to learn new things as technology changes. We all work hard to make patients feel very welcomed.

I am married with no children, but have plenty of nieces and nephews. I enjoy camping, hiking, and really anything that has to do with the outdoors. My involvement in the community includes Bible ministry work.

 

Donna K.

Scheduling Coordinator

our team

My main job is to greet patients as they come into the office, answer the phones, and schedule appointments, but I am also here to help my team in any way I can. I encourage and answer any questions our patients or parents may have. My favorite part of the job is seeing the excitement of the patients and their parents when they walk out of the operatory with a dazzling smile the day the braces come off. Everyone here is professional, and we work as a team to make our patients’ experience the best it can be.

I have been married to my wonderful husband Al since 1984 and we have two beautiful daughters, a wonderful son-in-law, and our pride and joy, our precious granddaughter. I love to travel and have been to Liberia, Africa with my church on a mission trip in 2012. To help me get ready to be a grandmother, I began teaching the three-year-olds on Sundays at church. I also enjoy reading, camping, and exercising at the YMCA. 

 

Karen

Scheduling Coordinator

our team

I am new to the orthodontic field but have always enjoyed interacting with people in all capacities.

I am mom of two boys and have been married for 18 years. I love to read, watch baseball, and spend time with my family and friends.

 

Roxanne

Bookkeeper

our team

I am in charge of managing the day-to-day financial aspects of the practice. While this is my first experience in the orthodontic field, I’ve been doing accounting and bookkeeping for more than 25 years, and I have a BS in accounting from Calumet College of St. Joseph. I love working with everyone here because of the atmosphere and the team approach. Everyone is encouraging and supportive.

I’m married to Frank and I have three kids, one of whom is on the autism spectrum. I enjoy getting to know other parents of kids with special needs and encouraging and mentoring other autism moms. I volunteer for the Crown Point Music Boosters whenever I can, and I love seeing my kids play with the bands and orchestra. I also love getting together with friends and shopping.

 

Rachel

Clinical and Supply Coordinator

our team

I have been working in orthodontics since 2005, and love seeing all the smiles that have been made. I joined the Puntillo & Crane Orthodontics team in February 2011. I assist the doctors in the clinic doing wire changes, bondings, and debandings. We all do an excellent job making every patient feel comfortable. I love working with children and helping straighten their teeth to have a beautiful smile.

My husband and I have a son together named Evan, and I have a stepson, Jake. In my spare time, I love hanging out by the pool, spending time on our motorcycle, watching the boys play sports, camping, and fishing.

 

Donna D.

Treatment Coordinator

our team

I love being a treatment coordinator at Puntillo & Crane Orthodontics!  Working with new and existing patients each day to help them improve their appearance with a beautiful smile is truly fulfilling.

I live in Crown Point with my family: Mike, Colleen, John, and precious pup Coogan. We enjoy travelling and attending sporting events, especially cheering on the USF Cougars!

 

Kimberly 

Treatment Coordinator

our team

I meet with patients and their families, to familiarize them with our facility and how we work. I help them to understand why they have been referred to us and help them to understand why Puntillo & Crane Orthodontics is a step above all the rest. I am a “people person” and each day brings about something new and exciting! A lot of the time it’s our patients’ new smiles!

God and family mean the world to me. I have two grandchildren, and a daughter who makes me proud on a daily basis.

 

Melissa

Treatment Coordinator

our team

My job starts with greeting the patients, showing them around the office, informing them about orthodontics and making them feel comfortable, answering questions, going over financial arrangements, making appointments, and best of all, giving out Puntillo Points! The best part of my job is seeing the excitement when a patient first gets their braces. Working in different offices with different people is so fun; there are so many different personalities and everyone is so diverse. It makes me want to strive to do more!

I constantly remodel a Victorian house and I built a koi pond that makes it feel like a little vacation retreat in my backyard. I have one son, four cats, and I inherited a German Shepard when I recently got married: he thinks he runs the house and neighborhood. Also, I just got my braces off a couple of months ago and love my new smile from Drs. Puntillo & Crane!

 

Amy F.

Treatment Coordinator and Clinical Assistant

our team

As a treatment coordinator and assistant, I welcome new patients to our office and assist our doctors during a patient’s initial visit. I explain the process of the placement of the orthodontic appliances and what to expect at the visits, work out financial arrangements for our patients, explain their insurance benefits, and assist the doctors during adjustment appointments. My favorite parts of my job are meeting new people, watching the kids grow up, and seeing the end result of their orthodontic treatment: a beautiful smile!

I am married to Eric. We have a daughter, Allison, and a dog, Rocco. In my free time, I like to read, watch movies, go racing with my daughter and her junior dragster, and spend time with my friends and family.

 

Kathleen

Lab Coordinator / Clinical Assistant

our team

I’ve been employed here at Puntillo & Crane since May 1999. I have been happily married to my husband Jim for almost 30 years. We have two beautiful daughters Jaclyn and Allison, and of coarse a fabulous dog named Zoie.

I love to work out at the YMCA and my all-time favorite class to take is spin.

 

Robin

Clinical Assistant / Assistant Marketing Coordinator

our team

I wear two hats at our office. As an assistant, I work with our doctors during patient appointments, whether we’re putting braces on, taking them off, or adjusting in between. As our marketing coordinator, I assist with coordinating our referring doctors and the HGAW program. Working with patients of all ages, and knowing that I am a part of the transformation from start to finish, is a rewarding experience. It is my goal to make everyone’s office visits as comfortable and fun as possible.  

My amazing husband’s name is Paul. We have three children: Travis, Presley, and Garrett. Apart than being in the dental field, I have been a licensed manicurist for 22 years. I also enjoy traveling, reading, water sports, and of course, shopping!

 

Emily

Clinical Assistant

our team

As an assistant, I get the privilege to work with the patients and improve their smiles. I am responsible for prepping for additional braces, adjustments, taking X-rays, and anything else the doctors request at each appointment. I am so happy to work with such awesome doctors and staff.

I am married to my husband Michael. We have two awesome boys Kendall and Dylan. We enjoy attending their sporting events and just spending time together. When I have extra time I love to read, exercise, cook, and shop.

 

Megan 

Clinical Coordinator

our team

I’ve been working with the Puntillo & Crane team for three years, but have been in the ortho field for 14!! I didn’t expect to get into this when I was younger, but I absolutely love it. The work is fun, the patients are great, and my coworkers are amazing!

I have a six-year-old son named Orion, so when I’m not working, most of my time is spent with him. We LOVE the beach. In the summer, that’s usually where you’ll find us. I also love reading (I’m always looking for something new to dig into) and music, especially if I get to go to a concert and enjoy it live.

 

Elizabeth

Dental Hygienist

our team

When our patients are finally done with treatment, I’m the one to remove the bracket adhesive. I also help my coworkers with sterilization and cleaning. I like to provide education to our patients on proper oral hygiene so they can keep their new smiles healthy. I love seeing our patients’ smiles after their braces are removed! Our staff works very well together and we have a great time hanging out with each other outside of work, too!

I am married to my husband Scott, and have two children, Teralyn and Lucas. I enjoy being outdoors, reading, and spending time with my family and friends!

 

Amanda

Financial Coordinator

our team

I am here to make sure every patient and the parents understand the financial aspects of orthodontic care and to help find payment terms that work with their budget. Our practice wants to make getting a beautiful, healthy smile affordable I really enjoy meeting patients as they start the treatment process and seeing their excitement. And it’s a pleasure to help our parents ensure they can afford treatment for their children.

Outside work, I enjoy spending time with husband Phil and our two Yorkies, Nigl and Cymon. I like to escape into a good book, do nail art, and spend time with loved ones.

 
 

Ashley

Clinical Assistant

our team

I love to see the way our patients smile, and their elevated confidence levels after they complete treatment. Each person is more self-assured and outgoing. They tend to laugh and smile more readily, and enjoy their interactions with others. It’s a joy to see that change! I assist our doctors as they perform orthodontic procedures and ensure the patient is comfortable and relaxed, as well. 

Spending time with my husband Caleb, and son Elijah, is my highest priority when I’m not working. Other passions include traveling, sewing, and knitting.

 

Lisa

Scheduling Coordinator

Lisa

The best part of my job is getting to know our patients and helping them along the way. When they begin treatment, they may not feel great about their smile. When they finish with a beautiful smile, they are so happy! It’s wonderful to be part of their orthodontic experience. I greet patients and parents when they arrive, answer our phones, schedule appointments, and process patient information. I also call dental offices for patient records.

I enjoy spending time with my big, wonderful family, including my puppy, Maxwell. Some of my many interests include reading, baking, and candy making.

 

Ashly E.

Clinical Assistant

Lisa

I have been working as a clinical assistant at Puntillo & Crane Orthodontics since May 2015. My job is to work side by side with the doctors and assist them with all orthodontic procedures. The best part of my job is getting to see a patient’s new smile after their journey in braces.

In my spare time, I like to spend time with my boyfriend Eddie and our dog Wrigley. I also enjoy spending time with friends. 

 

Megan D.

Clinical Assistant

our team

I’m a clinical assistant and love what I do!

While I’m not at work, I enjoy spending time with husband, family, and friends! I enjoy shopping and trying new places to eat!

 

Christina 

Clinical Assistant

our team

Being part of such an amazing team and helping create beautiful smiles is what like most about my job. I find what I do challenging, yet very rewarding. 

I love hanging out with my boyfriend and family. My favorite things to do are kayak and hike. I love anything Hello Kitty and crafting in my spare time.

 

Karmen

Clinical Assistant

our team

As a clinical assistant, I assist the doctors and interact and build relationships with the patients. My favorite part of the job is being able to see the excitement build in a patient while they inch closer and closer to the end of treatment. Each patient reacts different to the changes happening within them, and being able to experience that change with them is heartwarming.  Puntillo & Crane is such a professional office and everyone is treated equally with the utmost care.

In my spare time, I like to spend time with my family and my boyfriend Nicholas. I love spending time outdoors and enjoying the gift God created. So far, life has been treating me well!

 

Amanda B.

Clinical Assistant

our team

I joined the Puntillo & Crane team in February 2016 as a clinical assistant. My job is to change wires and assist the doctors with treatment. I have worked in the orthodontic field since 2014 and I really enjoy working with children.

I am married to my wonderful husband Chad and I have one amazing little boy named Christian. We all enjoy shopping and venturing off to new places and exploring. Festivals are our favorite.

 

 

 

Chelsea

Records Coordinator

our team

As a records coordinator, I will be one of the first people you will meet coming in to our practice. I take digital photos and X-rays for intial consultations. 

I have two children and enjoy spending time outdoors with them. Any spare time after the kids and work, I love to read!

 

Mary

Scheduling Coordinator

our team

I joined the P & C team in 2016! My job is to schedule appointments to work with our patients’ busy lives. I love seeing our patients go through the journey to a new smile! The best part is how happy they are when treatment is finished. It’s wonderful to be a part of such a great team, and to meet all our amazing patients!

When I’m not enjoying work at Puntillo & Crane, I love to spend time with my family and friends!